Last Updated: October 2026
At Turf Supplies Essex, we provide fresh turf delivery to selected locations within our service area.
We aim to make ordering and receiving fresh turf as straightforward as possible.
Before placing an order, customers should confirm that their postcode is covered by our delivery service.
We recommend checking delivery availability before completing your purchase.
If you are unsure whether we deliver to your postcode, please contact us before making payment.
This helps avoid unnecessary order cancellations, delivery issues, and refund delays.
Important:
If you are unsure whether we deliver to your postcode, please contact us before paying.
Our delivery service is subject to postcode coverage, product availability, and suitable access for the delivery vehicle.
Delivery availability may vary depending on the location and operational requirements.
Please contact our team if you require confirmation of delivery to your address.
Our standard delivery service is kerbside or to the boundary of the delivery property.
Customers should ensure that the delivery location is suitable and accessible.
Delivery inside the property, into a garden, or beyond the standard delivery point is not included unless agreed in advance.
If you require a special delivery arrangement, please contact us before placing your order or as early as possible.
We may be able to arrange alternative delivery requirements, subject to availability and operational feasibility.
Additional charges may apply where special arrangements are agreed.
All arrangements should be confirmed before the delivery date.
Customers are responsible for ensuring that suitable access is available for the delivery vehicle.
Please inform us in advance of any:
Narrow roads or entrances.
Restricted vehicle access.
Parking limitations.
Access restrictions.
Other circumstances that may affect safe delivery.
If access is blocked, unsuitable, or unsafe, delivery may need to be delayed or alternative arrangements made.
Any applicable additional charges will be communicated where reasonably practicable and must be legally permitted.
Delivery dates and times are estimates and are not guaranteed unless expressly agreed otherwise.
Delivery schedules may be affected by:
Traffic.
Weather conditions.
Vehicle issues.
Harvesting schedules.
Other operational circumstances.
We will make reasonable efforts to complete delivery on the agreed day and contact customers if arrangements change.
To help ensure a smooth delivery, please:
Confirm your postcode is covered.
Provide accurate delivery information.
Ensure suitable access for the delivery vehicle.
Prepare the area where the turf will be laid.
Arrange to receive and inspect the delivery.
Ensure that suitable arrangements are in place to lay the turf promptly.
If an order is placed for a postcode outside our stated delivery area, we may be unable to fulfil it.
Where this happens, we will contact the customer to discuss the available options.
If the order must be cancelled, a cancellation charge may apply only where legally permitted and where it reflects reasonable costs incurred.
If we cancel an order for reasons that are our responsibility, the customer will receive a full refund.
If you are unsure about delivery availability, access requirements, special arrangements, or delivery charges, please contact us before completing your purchase.
Turf Supplies Essex
Email: contact@turfsuppliesessex.co.uk
Telephone: 07394 394 155
